Employees are the most valuable assets in business management. Having suitable, skilled, and high-performing employees can promote continuous, robust company development and advancement. To this means, Hsin Tung Yang has built a comprehensive management system dedicated to employee care, which is based around our social responsibilities policy of "humanistic caring" and management thinking of "people-oriented" as well as the concept for creating a "home" for employees. We provide a healthy and safe work environment for employees, in which we have built diverse and open communications platforms for labor relations management, as well as sound benefits system and an open, transparent profit-sharing system. These measures allow employees to contribute their skills and performance and to grow and develop with the Company in a worry-free setting, thereby promoting a positive labor relations and a harmonious atmosphere at the workplace, and sets solid foundations to sustainable business development.

Employee Care

Employees are the most valuable assets to us. We are committed to employees' health and occupational safety and health, and take preventive measures to identify occupational risks.

Retention

Competitive remuneration policy and benefits system have been established, and we also reinforced communications, are focused on employees' opinions, and continue to promote labor relations.

EMPLOYEE RIGHTS AND COMMUNICATIONEmployee Rights and Communications

We are focused on maintaining positive labor relations, and have fully reinforced communications and mediation with employees. Labor relations conferences are organized in line with applicable laws, and in 2019, six such conferences were held and attended by 5 representatives from each side of the labor relationship. To build consensus between employees and the Company, implementation status of current labor relations topics were described, and material labor benefits or labor relations topics including pay, job rotation, and amendments to management charters were also discussed. Additionally, communications and grievance procedures have also been specified, and employees' opinions are collected through dedicated employee grievance hotline and e-mail inbox. In terms of grievance incidents, after sorting and classifying the grievances received by topic, dedicated personnel would be assigned to receive, investigate, respond, and to prevent recurrence of the incident. Diverse and functional communications channels have been set up, and we strive to build consensus with our employees through our principle of integrity.

REMUNERATION POLICYRemunerations Policy

A transparent remunerations policy has been adopted here at Hsin Tung Yang. The ratio of fixed to variable pay is 6:4 for supervisors with ranks of manager or above, and 7:3 for non-managerial staff. In terms of overall pay, the starting salary standard for entry-level staff is NT$25,000, or 1.1x of the legally stipulated basic salary in Taiwan. Salary standards for all employees continue to rise from year-to-year, and the median pay in 2019 was NT$471,599, while the highest individual pay (President) was approximately 8.5 to 9.2 to the annual pay of other employees. The percentage of increase for the highest individual annual pay for the past two years were 23.95 and 0.03 respectively.

In addition, Hsin Tung Yang may ask retired senior managers to serve as short-term consultants as needed or to recruit them as fixed-term employees based on the Middle-aged and Elderly Employment Promotion Act, so as to benefit from their years of experience. In prospect of the future, we will evaluate the feasibility of correlating the pay for senior managers to the Company's sustainable development performances (e.g. R&D of green foods, reducing plastic consumption and reducing multiple packaging, and employee cohesion) in order to encourage supervisors and employees to promote environmental, social, and governance action plans, and to strengthen the organizational momentum toward sustainable ESG development.

EMPLOYEE CARE AND WELFAREEmployee Care and Benefits

Hsin Tung Yang has been actively implementing employee care system in recent years, and our employee care covers six aspects, ranging from health,insurance, learning, living, holiday, and death in service benefits, in which all full-time employees can enjoy life insurance, medical insurance, wounded and disabled insurance, parental leave, and retirement system. In addition, we are expected to publish our Employee Care Handbook in 2020.

Learning Care

  1. Subsidies for continued education
  2. Educational scholarship

Holiday Care

  1. Chinese New Year/Mid-autumn Festival/Dragon Boat Festival gift vouchers
  2. Spring feast and lucky draw
  3. Birthdat gift vouchers

Daily Care

  1. Travel allowance
  2. Wedding/childbirth gift
  3. Employee in-hospitalization allowance
  4. Employee dormitory

Health Care

  1. Annual health checkup
  2. Occupational health consultation
  3. Allowances for employee medical expense

Insurance Care

  1. Labor and health insurance
  2. Group insurance (including regular life insurance, cancer insurance, wounded and disabled insurance, medical insurance, and occupational accident insurance)

After-life Care

  1. Consolation for employee injury/illness
  2. Consolation for injury/death in service

Learning Care

  1. Subsidies for continued education
  2. Educational scholarship

Daily Care

  1. Travel allowance
  2. Wedding/childbirth gift
  3. Employee in-hospitalization allowance
  4. Employee dormitory

Insurance Care

  1. Labor and health insurance
  2. Group insurance (including regular life insurance, cancer insurance, wounded and disabled insurance, medical insurance, and occupational accident insurance)

Holiday Care

  1. Chinese New Year/Mid-autumn Festival/Dragon Boat Festival gift vouchers
  2. Spring feast and lucky draw
  3. Birthdat gift vouchers

Health Care

  1. Annual health checkup
  2. Occupational health consultation
  3. Allowances for employee medical expense

After-life Care

  1. Consolation for employee injury/illness
  2. Consolation for injury/death in service

OCCUPATIONAL SAFETY AND HEALTHOccupational Safety and Health

Safety, sanitation and health are the most important factors in a workplace environment. A Safety and Health Office has been set up at Hsin Tung Yang's headquarters, and Dayuan Plant has received ISO 45001:2018 Occupational Safety and Health Management System certification in 2019. The Occupational Safety Committee meets once every quarter, and one-third of all committee members are current workers. Hsin Tung Yang is dedicated to occupational safety and health training, and relevant professionals have been designated at Operations, Production, and Channel units. The employees who have acquired occupational safety and health certificates through training throughout all channels and plant include 1 Grade A Occupational Safety Management Specialist, 1 Grade B Occupational Safety Management Specialist, 17 Grade A Occupational Safety and Health Affair Managers, 2 Grade B Occupational Safety and Health Affair Managers, and 47 Grade C Occupational Safety and Health Affair Managers.

For all potential accidents at the production plant which may be triggered from various types of disasters, we have planned contingency plans beforehand and carry out annual practice drills that are mandatory for all factory staff, thereby preventing and reducing possible personnel, equipment, and financial losses. The ratios of occupational injury for the past three years were between 0.43 to 2.05; major cause of occupational injury had been traffic accidents (commuting to/from work), which accounted for approximately 62%, and followed by tripping, falling, and bruising, which collectively accounted for approximately 25%. Finally, knife injury and burns accounted for approximately 13% of all injuries. No severe occupational injury had occurred in 2019. In the future, patrols at the headquarters, channels, and plant will be reinforced to prevent hazards from environmental facilities.

Statistics on Occupational Hazards over the Past Three Years

Statistics on Occupational Hazards over the Past Three Years
Statistics on occupational hazards 2017 2018 2019
Total number of work hours 2,246,032 2,297,292 2,327,632
1a.Deaths from occupational hazards 0 0 0
1b.Severe occupational hazards (excluding deaths) 1 2 0
1c.Recorded number of occupational hazards 23 17 5
Percentage of deaths resulting from occupational hazards 0 0 0
Percentage of severe occupational hazards (excluding deaths) 0.089 0.174 0
Percentage of recorded occupational hazards 2.048 1.480 0.430
2.Number of high-risk occupational accidents 0 0 0

Employees' health is the responsibility of a company. On top of organizing annual health checkup, we also actively identify commonly-seen occupational and processing health problems and risks, and organize ergonomic visits, sarcopenia health seminar, and cancer screening tests for employees with different processing procedures. In the future, we will also hire contractual occupational health nurses for onsite health services, and we plan to gradually establish "Preventive Program Against Illegal Infringement at Work", "Protection Program for Mothers' Health at Work", "Preventive Program Against Ergonomic Hazard", and "Preventive Program Against Diseases from Abnormal Workload" with the occupational health nurses.

Ergonomic Hazard Visitation

Professional medical staff have visited employees at each production line to find safety hazards in related work procedures in order to prevent musculoskeletal damages from undertaking repetitive actions.

Health Seminars and Screening

We regularly organize occupational health promotional activities; in 2019, we held a health seminar on sarcopenia, in which occupational health nurses led our staff to train their muscle strength through physical activities. In addition, we also collaborated with Tao Yuan General Hospital to organize cancer screening tests.

Employees Are The Most Important Asset.