EMPLOYEE RIGHTS AND COMMUNICATIONEmployee Rights and Communications

We are focused on maintaining positive labor relations, and have fully reinforced communications and mediation with employees. Labor relations conferences are organized in line with applicable laws, and in 2019, six such conferences were held and attended by 5 representatives from each side of the labor relationship. To build consensus between employees and the Company, implementation status of current labor relations topics were described, and material labor benefits or labor relations topics including pay, job rotation, and amendments to management charters were also discussed. Additionally, communications and grievance procedures have also been specified, and employees' opinions are collected through dedicated employee grievance hotline and e-mail inbox. In terms of grievance incidents, after sorting and classifying the grievances received by topic, dedicated personnel would be assigned to receive, investigate, respond, and to prevent recurrence of the incident. Diverse and functional communications channels have been set up, and we strive to build consensus with our employees through our principle of integrity.

OCCUPATIONAL SAFETY AND HEALTHOccupational Safety and Health

Safety, sanitation and health are the most important factors in a workplace environment. A Safety and Health Office has been set up at Hsin Tung Yang's headquarters, and Dayuan Plant has received ISO 45001:2018 Occupational Safety and Health Management System certification in 2019. The Occupational Safety Committee meets once every quarter, and one-third of all committee members are current workers. Hsin Tung Yang is dedicated to occupational safety and health training, and relevant professionals have been designated at Operations, Production, and Channel units. The employees who have acquired occupational safety and health certificates through training throughout all channels and plant include 1 Grade A Occupational Safety Management Specialist, 1 Grade B Occupational Safety Management Specialist, 17 Grade A Occupational Safety and Health Affair Managers, 2 Grade B Occupational Safety and Health Affair Managers, and 47 Grade C Occupational Safety and Health Affair Managers.

For all potential accidents at the production plant which may be triggered from various types of disasters, we have planned contingency plans beforehand and carry out annual practice drills that are mandatory for all factory staff, thereby preventing and reducing possible personnel, equipment, and financial losses. The ratios of occupational injury for the past three years were between 0.43 to 2.05; major cause of occupational injury had been traffic accidents (commuting to/from work), which accounted for approximately 62%, and followed by tripping, falling, and bruising, which collectively accounted for approximately 25%. Finally, knife injury and burns accounted for approximately 13% of all injuries. No severe occupational injury had occurred in 2019. In the future, patrols at the headquarters, channels, and plant will be reinforced to prevent hazards from environmental facilities.

Employees' health is the responsibility of a company. On top of organizing annual health checkup, we also actively identify commonly-seen occupational and processing health problems and risks, and organize ergonomic visits, sarcopenia health seminar, and cancer screening tests for employees with different processing procedures. In the future, we will also hire contractual occupational health nurses for onsite health services, and we plan to gradually establish "Preventive Program Against Illegal Infringement at Work", "Protection Program for Mothers' Health at Work", "Preventive Program Against Ergonomic Hazard", and "Preventive Program Against Diseases from Abnormal Workload" with the occupational health nurses.

Ergonomic Hazard Visitation

Professional medical staff have visited employees at each production line to find safety hazards in related work procedures in order to prevent musculoskeletal damages from undertaking repetitive actions.

Health Seminars and Screening

We regularly organize occupational health promotional activities; in 2019, we held a health seminar on sarcopenia, in which occupational health nurses led our staff to train their muscle strength through physical activities. In addition, we also collaborated with Tao Yuan General Hospital to organize cancer screening tests.